How can we help?
Get help with Clearance Compass, report a bug, suggest an improvement, or flag port and clearance information that may need review.
Support for Clearance Compass
For app questions, bug reports, and data corrections.
Contact
Email: kjeldkarim@gmail.com
Bug reports
Include device, operating system, app version, screenshots, and steps to reproduce.
Data corrections
Include the port name, country, and what appears incorrect or outdated.
FAQ
What is Clearance Compass?
Clearance Compass helps boaters prepare for arrivals, port formalities, and clearance planning with less time spent searching through websites, forums, and scattered articles.
How do I report a bug?
Send an email to kjeldkarim@gmail.com and include:
- device model
- iOS/Android version
- app version
- what happened
- steps to reproduce
- screenshots if possible
How do I report incorrect port or clearance information?
Please email the port name, country, and the information that seems incorrect or outdated.
How do I request a feature?
Feature suggestions are welcome by email.